The basic plan includes 10 hours per month of personalized assistance from a trained agent to help with various general personal assistant tasks such as data entry, web research, phone calls, and scheduling, among others. The agent will be available to work on tasks as needed during the month, and any additional time required beyond the 10-hour limit will be billed at a rate of £17.00 per hour. This plan offers a convenient and cost-effective solution for entrepreneurs, busy professionals, and individuals who need extra help managing their personal and professional responsibilities.